Terms and conditions
Commercial conditions
Last revision: V20210603-01
These conditions
(1) This space-lab.ch website and/or services, including all mobile applications connected to it (collectively the " Services ") and any offer or sale of activities (the " Services offered ") and the reservation of these Services offered (the " Booking ”) through the Site, are owned and operated by Space Lab SA (hereinafter also referred to as “ us “, “us” or “our”). These Terms of Business (the "VSconditions”) define the terms and conditions under which visitors or users (collectively, the “user” or “you”) may visit or use the Site and/or the Services and purchase Products.
(2) By accessing or using the Services, you acknowledge that you have read and consent to these Terms and agree to be bound by them. If you do not agree to all of the Terms, you must not access the Site or use any of the Services. Read these Terms carefully before accessing or using our Site or Services or purchasing any Products. In these Conditions, you will find out who we are, how we sell our Products to you, how you can withdraw from the purchase contract and what you can do in the event of a problem.
(3) You represent that you are of legal age and have the legal authority, right and power to enter into a binding agreement based on these Terms, to use the Services and to purchase Products. If you are under the age of majority, you may only use the Services or purchase Products with the consent of your parents or legal guardian.
(4) This site is published by Mr. Thierry Nicolet under the name mntwebsite (www.mntwebsite.com) Mr. Thierry Nicolet is employed by Espace Lab SA thierry.nicolet@espace-lab.ch
This Site is hosted by Wix.com
These Conditions are provided in the French language. In the event of any discrepancy between the French version of this document and any of its translations, the French version shall prevail.
To use our Site and/or benefit from our Services, you must be at least 18 years old, or have reached the legal age of majority in your country, and have the legal authority, right and power to sign these Terms. as a binding agreement. You are not authorized to use this Site and/or take advantage of our Services if it is prohibited in your country, or by any law or regulation applicable to you.
In addition, before placing and confirming an order, you must read and agree to these Terms.
You can download and print these Terms.
Description of Products
(1) You should carefully read the Description of the Service offered before placing an order. The description of the Services and/or Products presents the essential characteristics of the Services and/or Products, in accordance with Article L. 111-1 of the Consumer Code. These descriptions are designed to provide you with the most complete information possible on these characteristics, without being exhaustive. The photographs, drawings and descriptions of the Services offered are provided for information purposes only and do not bind us.
(2) We invite you to refer to the information and instructions for use on the packaging, labels and/or accompanying documents. We cannot be held liable for any damage resulting from failure to follow these instructions for using the Services offered on our website.
Purchase of the services offered
(1) Any purchase of Offered Services is subject to the Terms applicable at the time of such purchase.
(2) You may make Reservations to purchase the Services offered by us. Through our site or our services, we allow you to make appointments to use our offered Services. If you make an appointment for one of our Services offered, you agree to show up at the designated location at the scheduled time and to pay the displayed price according to the agreed payment method.
(3) We may request payment for a specific Service offered. When making payment for any of our services offered, you acknowledge that: (i) you are required to read the full list and description of the Services offered before committing to booking them, and (ii) you enter into a legally binding contract to book a Service offered when you complete the booking process.
(4) You may choose the Services offered and available appointments that you intend to book and collect them in your Shopping Cart by making the appropriate selections (e.g. type of service offered, quantity [if any ], the date and
time of the appointment) and clicking on the corresponding button. The prices we charge are indicated on the Site or the Services. We reserve the right to change the prices of the Services offered displayed at any time (provided that you will only be charged the amount agreed prior to any price change), and to correct any pricing errors that may inadvertently occur, with effect for the future. Additional information on prices and value added tax (VAT) at the prevailing rate and other applicable taxes, fees or charges are available on the Site during the booking process.
(5) Before clicking on the "Reservation subject to payment" button, all the Services offered and the appointments you have chosen, including the total price, are displayed again in a reservation summary. You can then identify and correct the
any input errors before definitively confirming your reservation. By clicking on the "Reservation subject to payment" button, you place a firm order to reserve the Services offered at the chosen appointment. However, the reservation request can only be placed and transmitted if you have accepted these Conditions by clicking on the checkbox provided for this purpose, and thus including them in your reservation request.
(6) We will then send you an automatic confirmation of receipt of your reservation request by e-mail, in which your reservation will be summarized again and which you can print or save using the corresponding function. Automatic confirmation of receipt only documents receipt of your reservation request and does not constitute acceptance of that order by us.
(7) The legally binding agreement for the reservation of the Services offered is concluded only when we send you a notice of acceptance by e-mail. We reserve the right not to accept your booking request. This does not apply in cases where we offer a payment method for your order and you have chosen it, if a payment process is initiated immediately (for example, an electronic money transfer, or a bank transfer instant via Paypal, or any similar payment method). In this case, the legally binding agreement is concluded when you complete the Reservation process, as described above, by pressing the "Reservation subject to payment" button.
(8) The fees for the Services offered are due before the start of the provision of the Services. In the event that the deposit for the Services offered must be paid offline, you hereby agree to make full payment before the appointment. We reserve the right to refuse to provide any offered Service at any time if payment is not made.
Coupons, Gift Cards and Other Offers
We may from time to time offer coupons, gift cards or discounts and other offers (“Offers”) in connection with our Services offered. These Offers are only valid for the duration that may be indicated therein. Offerings may not be transferred, modified, sold, traded, reproduced or distributed without our express written permission.
Cancellation and Refund Policy
Appointments scheduled for the Services offered may occasionally be canceled for reasons beyond our control, such as acts of nature. In this case, the refund of the amount already paid will be granted to you.
Guarantee of the Services offered
[Wix Note: Please note that the following wording is provided as a suggestion and you should ensure that it applies to the types of Services you offer on your Site.]
(1) Except as expressly provided in these Terms and to the fullest extent permitted by applicable law, we expressly disclaim all other warranties or conditions, whether made orally or in writing, including, but not limited thereto, regarding accuracy, timeliness, completeness, results, performance, freedom from error or interruption of performance, title, non-infringement, quality, information quality , quiet enjoyment, merchantability, or fitness for a particular purpose (even if we have been advised of such purpose), and all express or implied representations, warranties, or other conditions arising in connection with the performance, the conduct of business or the use of trade.
Member account
(1) To access and use certain sections and features of our Site, you must first register and create an account (“Member Account”). You must provide accurate and complete information when creating your Member Account.
(2) If someone other than yourself accesses your Member Account and/or any of your settings, they will be able to perform all actions available to you, including making changes to your Member Account. Therefore, we strongly encourage you to keep your Member Account login credentials secure. All such activities may be deemed to have taken place in your name and on your behalf, and you shall be solely responsible for all activities that take place on your Member Account, whether or not specifically authorized by you, and for all damages , expenses or losses that may result from these activities. You are responsible for activities performed on your Member Account in the manner described if you negligently permitted the use of your Member Account by not
not taking reasonable care to protect your login credentials.
(3) You can create and access your Member Account through a dedicated web page or by using a third-party platform such as Facebook (the "Social Network Account"). If you register through a third-party platform account, you authorize us to access certain information about you, which is stored in your Social Network Account.
(4) We may terminate or temporarily or permanently suspend your access to your Member Account without liability, in order to protect ourselves, our Site and our Services or other users, including if you violate any provision of these Terms or any applicable law or regulation in connection with your use of the Site or your Member Account. We may do so without notice to you if the circumstances require immediate action; in this case, we will notify you as soon as reasonably possible. In addition, we reserve the right to terminate your Member Account without cause, by sending you one month's notice by e-mail, if we terminate our Member Account program or for any other reason. You may stop using your Member Account and request its deletion at any time by contacting us.
Intellectual property
(1) Our Services and related content (and any derivative works or enhancements thereof), including but not limited to all text, artwork, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials, products, services, URLs, technologies, documentations, trademarks, service marks, trade names and trade dress and interactive features, and all intellectual property rights therein, are owned or licensed by us (collectively, “Our Intellectual Property”), and nothing herein grants you any rights in connection with Our Intellectual Property. Except as expressly provided herein or required by mandatory provisions of applicable law for use of the Services, you shall not acquire any right, title or interest in Our Intellectual Property. All rights not expressly granted in these Terms are expressly reserved.
(2) If the proposed Service you have booked requires or involves the use of digital content such as music or video, you will be granted the rights set out on the Site for that Booking.
Exclusion of warranty for the use of the Site and the Services
The Services, Our intellectual property and all documents, information and content provided relating thereto which are made available to any user free of charge are provided "as is" and "as available", without any warranty of any kind. whether express or implied, including any warranties of fitness for a particular purpose and any warranties regarding the security, reliability, timeliness, accuracy, or performance of our services, except for malicious non-disclosure of defaults. We do not warrant that our Free Services will be uninterrupted or error-free, or that they will meet your requirements. Access to the Services and the Site may be suspended or limited due to repairs, maintenance or updates. The warranty for the Products you have purchased from us, as mentioned in the “Warranty for Services Offered” section above, will not be affected.
Compensation
You agree to defend and hold us harmless against any and all actual or alleged claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees ) arising out of or relating to your use of the Site and Services in violation of these Terms, including in particular any use that would violate the limitations and requirements set forth in these Terms, unless such circumstances are not caused by your fault .
Limitation of Liability
(1) To the fullest extent permitted by applicable law, we disclaim all liability for any amount or kind of loss or damage which may arise to you or any third party (including any direct or indirect loss and any loss of income, profits, goodwill, data, contracts, and any loss or damage resulting from, or related to, business interruption, loss of opportunity, loss of anticipated savings, wasted management time or office, even if foreseeable, in connection with (i) this Site and its contents, (ii) the use, inability to use, or results of the use of this Site, (iii ) any website linked to this Site or the materials on such linked websites.
(2) We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from any cause beyond our control and/or a case of force adult within the meaning of article 1216 of the Civil Code.
Modification of the Terms or Services; interruption
(1) We reserve the right to modify these Terms whenever necessary, at our sole discretion. You should therefore consult them regularly. If we change these Terms materially, we will notify you that material changes have been made. Your continued use of the Site or our Service after any such change will constitute your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not access or use the Site or Service.
(2) We may modify the Services, stop providing the Services or any feature of the Services we offer, or create limits for the Services. We may terminate or suspend access to the Services permanently or temporarily for any reason, without liability. We will give you sufficient notice if this is possible in the given circumstances and we will reasonably take into account your legitimate interests when taking such action.
Links to Third-Party Sites
The Services may include links that take you out of the Site. Unless otherwise stated, the linked sites are not under our control and we are not responsible for their content, or any links they contain, or any changes or updates to them. We are not responsible for any transmissions received from linked sites. Links to third party sites are provided for convenience only. If we add links to other websites this does not mean that we endorse their owners or their content.
Applicable right
(1) These Terms shall be governed by and construed in accordance with the laws of Switzerland, excluding the rules of conflict of laws.
(2) If you wish to draw our attention to a subject, a complaint or a question concerning our site, contact us: info@espace-lab.ch
If, after contacting us, you believe that the problem is not resolved, you will have the right to use the consumer mediation procedure in the event of a dispute, in accordance with articles L.611-1 and following of the Code of the consumption. To submit your request to the consumer ombudsman, complete the online dispute resolution form accessible at the following address:
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
Informed consent for one or more genetic analyzes
You accept the different aspects of the genetic analyzes and you declare that you have had sufficient time to ask questions and make your decision. You give your consent for the analyzes subscribed in "Services", "Articles" or "Reservations" on blood, capillary, nasopharyngeal, salivary, urine, stool or other samples according to your analysis needs. If in doubt, you agree to ask questions to the laboratory before entrusting us with your samples.
Turnaround time for analysis results
In the event of a delay in the delivery of the results of the analyses, you will not be able to claim reimbursement for the analysis. You will not be able to claim a request for reimbursement of any other benefits or services subscribed to by yourself depending on the deadline for rendering the analysis results. We advise you to take out cancellation insurance with the services or benefits that you have taken out independently of Espace lab SA
Receipt of results
Upon receipt of the test results and travel certificates, it is the responsibility of the patient to verify the information on the documents. In the event of an error, you must contact Espace Lab SA as soon as possible to request a correction of the documents.
Various
(1) No waiver of any breach or default hereunder shall be deemed a waiver of any prior or subsequent breach or default.
(2) Section titles used in these Terms are for convenience only and have no legal substance.
(3) Unless otherwise stated, if any part of these Terms is found to be illegal or unenforceable for any reason, it is agreed that that part of these Terms will be severed, the other terms of these Terms will not be affected and that they will remain in effect.
(4) By accepting the Conditions, you undertake not to dispute the probative value of the documents exchanged via the Site, on the basis of their electronic nature. Computerized records are considered proof of communications, orders and payments made between us.
(5) Your acceptance of the Terms constitutes evidence agreement.
(4) You may not assign your agreement with us under these Terms, or your rights or obligations hereunder, in whole or in part, without our prior written consent.
(5) These Terms constitute the entire agreement and supersede all prior written or oral agreements between you and us relating to the Services and the sale of the Products.
(6) The provisions of these Terms, which by their nature should survive any action by us, shall survive, including, but not limited to, the provisions relating to indemnities, waivers, disclaimers, the limitations of liability and this “Miscellaneous” section.
Contact us
To contact us, send an e-mail to:
Space Lab SA
36 rue de Lausanne, 1201 Geneva
LEGAL DISCLAIMER
The information contained herein does not constitute legal advice and you should not rely on it as such. Specific requirements regarding legal terms and policies may vary by state and/or jurisdiction. As stated in our Terms of Service, it is your responsibility to ensure that your Services are authorized and comply with applicable laws. To ensure that you fully comply with your legal obligations, we strongly advise you to seek professional advice to better understand what requirements apply specifically to you.