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Privacy Policy  (updated 2023-09-08)

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The Espace Lab SA laboratory is concerned about your protection and the confidentiality of personal data and is committed to ensuring a level of protection for your personal data in accordance with the regulations in force on the protection of personal data.

What is the privacy policy?

In resaHowever, the confidentiality policy must in particular allow users to know what information is collected, how it is used, how it is processed or even how to exercise their rights.  

Data collected

The data that we process is first of all the data that you provide to us via our subscription forms. This concerns your identification data, your contact data, your purchase data, your appointment booking data or the files that you send to us.

The data collected automatically is your IP address, the type of browser you use, the pages you visit, access dates and times, and other statistics.

During your visit to the site, cookies are placed on the appkingl that you use (computer, smartphone, tablet).

Cookies on your device are managed by your internet browser. There are several, the main browsers are:

  • Google Chrome

  • Internet Explorer

  • FireFox

  • Safari

There are different types of cookies

Essential cookies (required)

Essential cookies ensure that the website functions.

Marketing cookies

These cookies are used to track advertising effectiveness in order to provide a more tailored service and deliver better ads based on visitors' interests.

Functional cookies

These cookies collect data to remember the choices users make in order to improve and personalize their experience.

Analytical cookies

These cookies help us understand how visitors interact with our site, discover errors, and provide better overall analysis.

Most browsers allow you to manage your preferred cookies.

You can set your internet browser to refuse or delete certain cookies.

How to set or delete cookies from your browser:

Use of collected data

Espace Lab SA uses  your personal information to provide and improve our site and services, to process your transactions, to respond to your requests, to send you targeted advertisements, to ensure the security of our site, to comply with the law, and to other legitimate business purposes.

Recipient of collected data

Sharing with service providers

Espace Lab SA is a medical analysis laboratory, we therefore use third party service providers, we may share your personal information with them who help us provide our site and our services.

These service providers are not authorized to use your information for their own purposes.

Sharing for legal requirements

Espace Lab SA may disclose your personal information if we are required to do so by law, or if we believe in good faith that doing so is necessary to comply with the law, to protect our rights or property, or to protect the security of our users.

Security of collected data

Espace Lab SA is committed to implementing an appropriate security policy, which results in a logical and material security policy and security measures specially adapted to our activities.

Various audits from external service providers are carried out within our infrastructures.

Espace Lab SA favors partners with the ISO 27001 standard

Your rights

You have a right of access, rectification, deletion, opposition and a right to portability relating to all data concerning you.

You also have the right to limit processing using your personal data. Everyone also has the right not to be subject to individual decision-making based exclusively on automated processing such as profiling. If you have consented to the processing of personal data, you can withdraw your consent at any time.

You can exercise these rights, free of charge, except those linked to the transmission of the request, by contacting the following addresses:

By mail: Espace Lab SA, 36 rue de Lausanne, 1201 Geneva

On the site: by completing the form at the bottom of this page

Espace Lab SA is obliged to keep your medical records


When you first visit our website, you will see a pop-up about cookies.

As soon as you validate your preferences, you authorize us to use the categories of cookies and extensions that you have selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies through your browser, but please note that our website may no longer function properly.

Privacy Policy Update

Espace Lab SA may update the privacy policy from time to time. We will post the new Privacy Policy on this page and update the “Effective Date” at the top of this Privacy Policy. We recommend that you review this privacy policy regularly.


Request deletion of your data from our website

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